Accessible Hotel, North Wales

So that your stay is as safe and comfortable as possible, prior to arrival, all guests are encourages to speak with a member of the reception team in order to confirm your individual requirements and general suitability of the hotel facilities for your needs.

Call 01492 877466 or contact us online



  • Staff on hand to assist 24 hours a day

    Large print information and a confirmation letter is available on request.

    Good bus and train links serve the local town of Llandudno.

    The hotel is able to arrange an accessible taxi to collect you from the mainline railway station

    Emergency evacuation procedure for guests with disabilities (please notify on arrival if assistance on evacuation is needed)

    Assistance dogs accepted

    Smoking is not permitted in the hotel

    The alarm system is bells and sirens and does not have flashing lights.  Assistance is given if evacuation is necessary

    The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation please notify us on arrival.


  • The hotel has limited parking and is on a ‘first come, first served basis, however, with a blue badge there is free on-street parking at the front and side of the hotel.

Entrance & Reception

  • Reception is accessible by a ramp from Vaughan Street.

    There are 2 sets of swing doors to access Reception.

    The Entrance is well lit.

    The ground floor is step free.

    There is seating available in Reception.

    There is an accessible WC in the hotel.


  • Non-allergenic bedding on request.

    All rooms ensuite – we have 2 standard rooms with adapted ‘wet room’ bathrooms

    Majority of rooms have a shower above the bath.  Walk in showers can be requested when booking direct with the hotel.

    Laundry Service available

    All rooms have remote controlled TV’s

    Internet access available in bedrooms

    All rooms have a telephone

    Tea and coffee making facilities in all rooms

    Mini-fridges available on request

    Balcony rooms not suitable for wheelchairs

    Elephant feet available to raise the bed on request

    Raised toilet seat available on request

    Grab rails available on request


Public Areas

  • Public Toilet with baby changing facilities

    Disabled toilet

    All public areas accessible by wheelchair

    Lift to all floors


  • Restaurant is wheelchair accessible

    We can cater for special dietary requirements on prior request

    (sugar-free, gluten-free, lactose-free, low potassium, low sodium, nut-free, additive-free, organic, vegetarian, vegan)

    All meals can be cut up for ease of eating, food may also be pureed/thickened if needed.

    We provide a limited 24 hour room service menu.

Pool & Gym

  • The gym/pool is located in the basement and can be accessed via a lift.

    Swimming pool is accessed by steps or a ladder.

    We do not have changing facilities for hotel guests.  Robes are supplied in your room.